Shipping policy
Shipping Policy
At Lividom, we’re committed to delivering your order quickly and safely—wherever you are. Every purchase includes complimentary express worldwide shipping, with no added costs at checkout.
Order Processing
All items are carefully packed and prepared within 3–5 business days. Custom-made or made-to-order pieces may require a bit more time—we’ll keep you updated if that’s the case.
Estimated Delivery Times
After your order leaves our hands, delivery usually takes:
• USA & UK: 1 to 3 business days
• Europe: 1 to 2 business days
• Australia & New Zealand: 2 to 4 business days
• All Other Countries: 4 to 6 business days
Please note that estimated times can vary depending on your location and customs processing in your country.
Shipping Fees
We don’t charge for shipping—it’s free on every order, no matter the destination or order size.
Tracking Details
Once your package is on the way, you’ll receive a tracking number by email. It may take up to 48 hours for the tracking link to become active.
Customs & Duties
International orders may be subject to customs or import duties upon arrival. These are not included in the price and must be paid by the customer. We recommend checking with your local customs office for more information.
Delivery Support
If there are any issues with delivery—such as delays, damage, or missing packages—please get in touch with us within 3 days of receiving your order. We’ll do everything we can to help.
Contact Us
Need help with your shipment? Reach out at customer@lividom.com. We’re here to assist.
Before You Order
• Make sure your shipping address is complete and correct to avoid delays.
• We are not responsible for shipping delays due to weather, customs, or courier service disruptions.
• Orders returned due to incorrect addresses may be subject to additional shipping fees.